Shipping

Prices and times will vary based on item weight and your location in New Zealand.

Shipping is auto-calculated in the Cart and at Checkout. Enter your region/address for easy information.

(You can read how our shipping is calculated.)

Free pickup is always available from our Auckland warehouse.

Shipping Times:

  • North Island: 3-5 business days
  • South Island: 5-7 business days
  • Rural: Up to 10 business days

Accepted Payment Methods

We accept eftpos, credit card, internet banking, cash, and PayPal.

Returns and Refunds

If you would like to return an item, please get in touch within 15 days of delivery.

With the exception of steel lintels, unused items can be returned within the 15-days window. (Steel lintels cannot be returned once we have cut them to size.)

The full item price will be refunded back to the customer’s credit card or bank account immediately upon return.

The customer is responsible for shipping or delivering the item back to Metallink.

Items must be returned in their original condition.

Warranty

All Metallink products are protected by a 24-month parts and labour warranty.

Other Questions

Please reach out using the form below. We look forward to hearing from you!